Frequently Asked Questions

How to Use Our Oils

How do I apply the Hair Growth Oil?

Part your hair into sections and apply a few drops directly to your scalp. Gently massage in circular motions for 3–5 minutes to stimulate blood flow and help the oil absorb. Use 2–3 times per week for best results. A little goes a long way!

How do I use the Herbal Infusion Oil?

Apply the Herbal Infusion Oil to your hair strands from mid-length to ends as a pre-shampoo treatment, leave-in moisturizer, or sealant on wash day. It's perfect for adding shine, reducing breakage, and locking in moisture — especially for 4C and natural hair textures.

Can I use both oils together?

Absolutely! Use the Hair Growth Oil on your scalp and the Herbal Infusion Oil on your strands for a complete hair care routine.

Results & Timeline

How long before I see results?

Hair growth is a journey, not an overnight fix. Most customers begin to notice less shedding and improved scalp health within 4–6 weeks of consistent use. Visible length retention and new growth are typically seen after 8–12 weeks. Consistency is key!

Will it work for my hair type?

Our oils are specially formulated with 4C and natural hair textures in mind, but they work beautifully across all curl patterns and hair types. Whether your hair is coily, curly, wavy, or straight, our herbal blends nourish the scalp and strands.

Ingredients & Safety

What are the key ingredients?

Our oils are crafted with natural, herbal ingredients chosen for their proven benefits for scalp health and hair growth. Key ingredients include nourishing carrier oils and herbal infusions — free from harsh chemicals, sulfates, and parabens. Full ingredient lists are available on each product page.

Are your products safe for color-treated or chemically processed hair?

Yes! Our oils are gentle and safe for color-treated, relaxed, and chemically processed hair. They can actually help restore moisture and reduce breakage caused by chemical treatments.

Are there any allergens I should know about?

Our products are made with natural botanical ingredients. If you have known allergies to specific plants or oils, please review the full ingredient list on the product page before purchasing. When in doubt, do a patch test on a small area of skin before full application.

Are your products safe during pregnancy or for children?

We recommend consulting your healthcare provider before using any new hair or scalp product during pregnancy or on young children.

Shipping

How long does shipping take?

Orders are typically processed within 1–3 business days. Standard shipping usually takes 5–7 business days after processing. You'll receive a tracking number by email once your order ships.

Do you offer free shipping?

Please check our shipping policy or cart page for current free shipping thresholds and promotions — we love rewarding our customers!

Do you ship internationally?

At this time, we primarily ship within the United States. Stay tuned — we're working on expanding our reach!

Returns & Refunds

What is your return policy?

Your satisfaction matters to us. If you're not happy with your purchase, please contact us within 30 days of receiving your order and we'll work with you to make it right. Due to the nature of hair care products, we cannot accept returns on opened items, but we'll always do our best to resolve any issues.

What if my order arrived damaged or incorrect?

We're so sorry if that happened! Please reach out to us right away with a photo of the issue and your order number, and we'll send a replacement or issue a refund promptly.