Shipping policy
Shipping Policy
Thank you for shopping with Faline's Hair Growth Oil. Here's everything you need to know about our shipping process.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times
- United States: 5–10 business days
- International: 10–21 business days
Shipping times are estimates and may vary due to carrier delays or customs processing.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Stolen Packages Faline's Hair Growth Oil is not responsible for lost or stolen packages once marked as delivered. Please contact your local carrier or file a claim with the shipping provider.
Damaged Packages If your order arrives damaged, please contact us within 7 days at falineshaircare@gmail.com with your order number and a photo of the damage.
International Orders International customers are responsible for any customs fees, duties, or taxes imposed by their country.
Contact Us Email: falineshaircare@gmail.com We respond within 24–48 hours.